Privacy Policy for Two Lifestyles, Inc.

Effective Date: [Insert Date]

Two Lifestyles, Inc. (“we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy explains how we collect, use, protect, and disclose information through our website (twolifestyles.org) and in connection with the services we provide, including those involving health-related information covered by the Health Insurance Portability and Accountability Act (HIPAA).

1. Information We Collect

We may collect the following types of information through our website and services:

Personal Information

Full name, date of birth, mailing address, email address, phone number
Demographic data, family structure, employment or housing status
Case or referral information submitted through intake forms

Protected Health Information (PHI)

As a provider of trauma-informed and behavioral health support services, we may collect PHI, which includes information related to your:

Medical history and treatment
Mental health status
Service engagement and case management
DCFS, court, or other legal involvement

2. How We Use Your Information

Provide and coordinate services (e.g., parenting classes, counseling, advocacy)
Maintain accurate records of services rendered
Communicate with clients, families, and authorized caseworkers
Track outcomes and generate de-identified reports for funders or compliance
Improve our programs and services

We do not sell or rent personal information or PHI.

3. HIPAA Compliance and PHI Protection

As a Covered Entity under HIPAA (or in partnership with Business Associates), we adhere to all applicable regulations regarding the privacy and security of PHI.

Our HIPAA Safeguards Include:

Encryption of data during storage and transmission
Password-protected databases and role-based access controls
Employee training on HIPAA compliance and data security
Regular internal audits of access logs and compliance policies
Signed Business Associate Agreements (BAAs) with third-party vendors

4. Sharing and Disclosure of Information

We may share personal or health information in the following circumstances:

With your written consent (e.g., Release of Information)
With authorized entities such as DCFS, courts, or funders, if required by law or contract
With third-party service providers under signed confidentiality and compliance agreements
When required by law, including suspected abuse, threats of harm, or public health reporting

We will never disclose your information for marketing or fundraising purposes without your explicit, written consent.

5. Your Rights Under HIPAA and California Law

You have the right to:

Access and request copies of your records
Request corrections to your records
Request a restriction on certain uses or disclosures
Receive a list of disclosures made (an “accounting of disclosures”)
File a complaint if you believe your privacy rights have been violated

To exercise these rights, please contact our Privacy Officer at support@twolifestyles.org or call (661) 402-3076.

6. Data Security

We implement reasonable and appropriate physical, administrative, and technical safeguards to protect the confidentiality, integrity, and availability of personal and health information.

7. Cookies and Online Tracking

Our website may use cookies and similar technologies to improve user experience. These do not collect PHI but may gather basic analytics such as:

Browser type
Referring site
IP address
Page views

You can manage cookie settings through your browser preferences.

8. External Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of other sites and encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or applicable laws. The most current version will always be posted at twolifestyles.org/privacy-policy.

10. Contact Us

If you have questions about this policy or need to report a privacy concern, please contact:

Privacy Officer
Two Lifestyles, Inc.
1224 E AVE S, STE C
Palmdale, CA 93550
Email: support@twolifestyles.org
Phone: (661) 402-3076